Please read the information at...
Using and Troubleshooting the Dell Webcam and Dell Webcam Central Software
Locate the execute file (WebcamDell2.exe) buried in...
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central
Right clicked on it, then left click properties, then clicked on the compatibility tab, then changed compatibility from windows XP to Windows Vista SP 2 (the latest one they had).
If your operating system was upgraded to Windows 7, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order
Shutdown the computer. Unplug the computer from the wall. Now remove the battery. Press and hold the power button for 30 seconds. Put the
battery back in and start the computer. Did the webcam come back?
If no, start, control panel, devices and printers. Click on add device. Is the webcam listed there?
If you recently reinstalled the operating system, did you use the preferred method? Restoring Your Computer´s Software to the Factory Settings or Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0
Please use Internet Explorer(32-bit) when navigating to My Dell Downloads :: Login. Use the same email address and password you use here. Click on add system.
***Systems purchased befor April 1, 2010 might NOT register with Dell My Downloads***
If system does NOT register after 5 minutes, then contact Dell Tech Support.
If you have XP or a system that will not register, then try using this version of Dell Webcam Central. Once it's installed, then open it, click on the ? , check for software update
Open Dell Webcam Central. In the bottom right corner, make sure the webcam is on Capture mode.
Rick