I was working in Windows Explorer moving some files around and suddenly the screen faded very slowly to black then it got a little brighter to a dark gray so I rebooted the computer and now I get a dark gray screen with lines running vertically through it. I cannot see any icons or anything recognizable just a big blob of gray. However, since I have had a monitor issue with a previous laptop, I grabbed my external monitor and plugged it in. Once I sent the picture to the external monitor, I could see everything just fine. The computer works great, I'm typing on it now. I tried the reboot with the D key test for the LCD Bist, and on the laptop monitor I get the flashed of color, Red, blue, green, etc. I have no idea why I cant see the screen on my laptop but I can on my external monitor. This computer is only a year old. We bought it just after thanksgiving last year. Help!
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