I upgraded my 1525 to Windows 8.1 a couple of months ago, from its original Windows Vista. Microsoft's helpdesk were overseeing the Upgrade for me and verified the Laptop met the System Requirements. It has all worked okay until recently when I tried to use Skype, and found my "Laptop Integrated Webcam" and Integrated Microphone do not work. I worked with Microsoft, but they claim everything is okay with 8.1 and that I should work with Dell to get the correct "Driver" to work with my Hardware, (and 8.1). I have tried uninstalling the current driver (Creative Technology version 1.4.1.1011) and "restarting" to have it reinstall automatically, without success. Can anyone help me to resolve this, please ?? It seems I need to manually install a different driver, but I do not know of one that will solve the issue !! Dell just seems to state that my 1525 was not designed for 8.1, and therefore I am wondering if another manufacturer has a driver that will work ??
↧