I purchase an Inspiron 3521 in January of 2014. In Sept I contacted Live Help. Nothing was being 'flagged' in Dell, Windows, or McAfee scans or updates and asked if anything was being overlooked. any adjustments I should make etc? I'd just recently started gaming and noticed a lag.
That day. . my system was restored to Factory Settings, Dell didn't recognize me as a customer or owner, and my ONLY chance of recovery was 258.11 for Consierge Service.
It took them 15 minutes to 'reclaim' system and another 2 days for 8.1 to be reinstalled. After many days on the phone i quit calling and waited for windows to repair itself?
Here I am, 2 months later. . many hours wasted on-line or on hold or Both, and unit STILL not running as it was BEFORE I MADE FIRST CALL. So, HOW LONG does it TAKE to recover from that first Dell Support contact?
FOR SALE Dell INspiron 15. . . ISO: HP, Lexmark or Samsung?