Purchased this laptop in January and love it. However, as of a few weeks ago, two serious issues have developed.
1. The laptop shuts down immediately when unplugged. Lights and battery indicator say it is charging, though it will not go past 93% for some reason. When left for a while and plugged back in, the percentage does go down a bit and charges back up to 93% (no higher). Despite indicators saying the battery is functioning and charging normally, the laptop does not seem to be recognizing it.
2. Nvidia graphics card is no longer functioning properly or possibly at all. Used to play games at high resolution with great graphics and absolutely no issues, but now must play them on the very lowest setting or the computer starts flashing and shuts off completely (acts like it has a low grade video card). Have tried reinstalling both Windows 8.1 and downloading the latest NVIDIA graphics drivers for that card but there is no change. Very frustrating!
These two major issues seemed to develop around the same time. Are they possibly related, such as a motherboard issue? Or are there other things I can try? Any help or suggestions would be appreciated!
Anne