Hi,
My two and a half year old inspiron notebook is having webcam issues.
The OS no longer detects the webcam. ( Imaging devices gone from device manager). From all the posts I have tried the following:
I did run the webcam diagnostics ( result : device does not exists )
Updated the Dell webcam central software ( displayed message: Plugin a supported device )
I tired the USB mouse trick. did not work.
I opened the bezel to check the webcam pcb and connections and everything looks intact.
I restored my PC to factory settings but the webcam did not start.
Tried to install the System Utilities , Chipset and Bios drivers in the order mentioned .. but no help.
I am planning to get an external webcam as a last resort to check if it work.
Any help is appreciated to fix this issue.
Regards,
Rubal