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Problems Concerning Dell Studio 1537
I have Dell Studio 1537 with Windows Vista
I noticed that sometimes my integrated webcam works well and sometimes not, now
not at all, sometimes it worked with the integrated Mic and sometimes worked
without it.
Do you know how to solve this issue?
Since the webcam has completely stopped cooperating, I have reinstalled Dell Webcam Central, but it still says “Please plug-in a supported webcam,” which is impossible since it is “integrated.” The webcam components are not listed in the Device Manager, so there is no yellow exclamation point saying there is a problem, but why would it all disappear, or should I ask how? Next, I tired to reinstall the driver, but when it is just about complete, an error pops up saying something like an error occurred and driver could not be installed, no error number or anything. I’ve contacted Dell through chat twice, no help the first time, second made progress, but no solution. They installed virus protection software to scan for viruses, found some, fixed them, didn’t help. Their second option, of course, is to start from scratch. Now we did restore the system back to a later date (hopefully before the problem occurred), but this just seemed to make it worse. I am very suspicious of the Windows Update I performed a few days ago when I believe the webcam was working. I’ve heard of people having problems with updates such as these and then having system problems such as mine. I don’t know if this could be it or not, but I would appreciate any feedback, advice, help, whatever anyone can offer. I’m getting pretty desperate here. The driver not installing has me worried. I would love not to have to start over. Thanks ahead of time for any help.
-- Another strange issue, sometimes when I move my laptop, to place it
differently or what have you, I hear a sound from the laptop like the sound of
plug-in and unplug USB connection. It doesn’t seem to affect anything or create
any problems, but this shouldn’t happen, not?