Apparently this has been a popular issue - though I haven't seen any recent posts or solutions, so I thought I'd post as I just encountered the issue.
When booting up, my Dell Inspiron 5720 flashes the Dell Logo, then goes to a black screen. If I hold CTL+ALT+DELETE for a few seconds, it continues the boot up properly. Or, I can wait a few seconds, hit a key, then it goes to a loading bar that doesn't load. If I TAP... CTL+ALT+DELETE at this point, it boots up naturally. But the frozen screen at the beginning happens every time.
Is there a Windows Update that caused this? Or a BIOS problem/update? I've seen these as potential solutions...but nothing concrete.
Thanks,
- Dan